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massachusetts/haverhill
Benchmark at Haverhill Crossings
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The community was more welcoming! I would and have recommended to others.","reviewerDisplayName":"FL","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A great place for loved ones ","reviewContent":"Honestly, the only thing that I am slightly disappointed about is the quality of food. Having been in these facilities with my mom as well as working at [name removed] in Newburyport I know that this food can be done well. It falls short at Benchmark. I don't know if it is a staffing issue is the problem. I know like everywhere they suffer from being short staffed from time to time. I think the team as a whole is incredible. I am very happy with Benchmark. And highly recommend the facility and all it had to offer!","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"Our family and loved one had a good experience with the community. The staff are very friendly and outgoing! The residents seem to welcome new residents quickly. We would recommend the community to others.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Happy Place","reviewContent":"Extremely professional and knowledgeable and personable. Benchmark is a top notch company. I would recommend to others.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A place for our sister.","reviewContent":"We are very pleased that our sister is living comfortably and safely there. We picked this community, because It had a locked memory, and assisted living. [name removed] worked with us to get our sister in there quickly, which we needed. We hoped we could have found a less expensive place but do not think we would have been as happy with an other facility.","reviewerDisplayName":"CCU","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Transition Home","reviewContent":"In this past year we faced the reality that it was time to find a new place to call home for our mom. In our search, Benchmark HC stood out in the way they supported our family, with professional care and with empathy and respect too. [name removed]went above and beyond for us even once we moved in! The whole staff continued to follow through with the same standards, going above and beyond for my mom, and for my family through the process of adjusting. The activities are amazing, the director [name removed]and her team are in a league of their own. The nursing staff is also incredible. The whole HC staff has a way of creating a \"family feeling\" amongst the residents. My siblings and I are grateful to Benchmark HC staff and residents for making my mom, my whole family and me, feel we are home.","reviewerDisplayName":"Elizabeth M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Better fit for our needs","reviewContent":"This facility has done a good job for us. We've had some challenges, but working through those. They seem to struggle with their staffing needs and ability to handle some situations. Communication with the family is ok. They do housekeeping and no issues there. The food is good, good quality and variety. I would probably recommend them to family and friends.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great option for memory care patients.","reviewContent":"It is really a great place overall. The only thing is - the family member always has to remain an advocate for their loved one, and that would be the case anywhere you might choose. But the atmosphere is bright and homey. It's in a nice location. There are nice areas to walk around outside, and they have a couple of patios. The activities are varied and hold the interest of the residents. I think there could be different activities introduced based on the residents' desires - I wish they would ask about that. But they really do care about the residents. The staff are great. They could improve on the actual execution of care. But any concerns we've raised to management have been taken seriously, and they take the appropriate action.","reviewerDisplayName":"anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Very Pleasant Place","reviewContent":"My brother was very picky and unhappy there because he just wanted to go back home. He complained a lot about the food. I felt the staff bent over backwards to get us in there, but once we were there, there was often a lack of communication and not as much warmth as there was at the beginning. My brother didn't care to socialize, but I found the people there very pleasant. They set up his meds with PillPack, so he was getting the medications he needed, and he was also getting the help he needed with showering.","reviewerDisplayName":"BD","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great place for a loved one","reviewContent":"Overall I love the place and would highly recommend the facility to others. When we were looking, I visited a lot of other places as well. Benchmark has a very homey atmosphere and does not feel institutional at all.","reviewerDisplayName":"Christine P","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Benchmark Senior Living","slug":"benchmark-senior-living-274","averageReviewScoreDisplay":8.8,"communityCount":67,"reviewCount":1915}},"communityName":"Benchmark at Haverhill Crossings","leadgenCompleted":false}
60506
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254 Amesbury Rd, Haverhill, MA 01830
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01830
Haverhill
MA
null
2024
Benchmark Senior Living at Haverhill Crossing is an assisted living community in the riverfront city of Haverhill, Massachusetts, in Essex County. Our attractive, spacious community sits on a large, landscaped lot overlooking mature woods and lush farmland near Kenoza Lake, downtown shops and the I-495. Haverhill is located 30 miles north of downtown Boston, giving residents here the perfect blend of big-city access and small-town charm.<br> <br> The mature, compassionate staff team here at Benchmark Senior Living at Haverhill Crossing is dedicated to creating a safe, inclusive environment where our residents enjoy every day to the fullest. Our wearable personal emergency call system gives seniors and their families the peace of mind that comes with knowing help is always close at hand, 24 hours a day, 7 days a week.<br> <br> Benchmark Senior Living at Haverhill Crossing offers a wide assortment of exciting events, unique services and resort-style amenities designed to promote heath and wellness among our residents, including:<br> <br> <ul> <li>On-site general store, library, beauty salon and country kitchen<br><</li></ul>
Benchmark Senior Living at Haverhill Crossing is an assisted living community in the riverfront city of Haverhill, Massachusetts, in Essex County. Our attractive, spacious community sits on a large, landscaped lot overlooking mature woods and lush farmland near Kenoza Lake, downtown shops and the I-495. Haverhill is located 30 miles north of downtown Boston, giving residents here the perfect blend of big-city access and small-town charm.<br> <br> The mature, compassionate staff team here at Benchmark Senior Living at Haverhill Crossing is dedicated to creating a safe, inclusive environment where our residents enjoy every day to the fullest. Our wearable personal emergency call system gives seniors and their families the peace of mind that comes with knowing help is always close at hand, 24 hours a day, 7 days a week.<br> <br> Benchmark Senior Living at Haverhill Crossing offers a wide assortment of exciting events, unique services and resort-style amenities designed to promote heath and wellness among our residents, including:<br> <br> <ul> <li>On-site general store, library, beauty salon and country kitchen<br><</li></ul>
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